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Confidentiality Policy

Introduction

Protecting the privacy of our visitors is a top priority for our organization, and we are committed to preserving it. This policy explains how we process your personal data.

By accepting the use of cookies in accordance with this policy during your first visit to our website, you allow us to use cookies during each subsequent visit.

Source of document

This policy was developed using a model provided by SEQ Legal (seqlegal.com).

Collection of personal data

We may collect, store and process the following categories of personal information:

  • Data relating to your computer equipment, including your IP address, location, type and version of your web browser, and your operating system
  • Information about your consultations and use of this website, including reference source, duration of sessions, pages consulted and browsing routes
  • Data such as your email address, which you communicate to us when you register on the site
  • Information you provide when creating your profile on our platform, such as your name, profile photo, sex, date of birth, relationship status, interest and leisure interests, academic and professional curriculum
  • Data such as your name and email address, which you enter to subscribe to our emails and/or newsletters
  • Information you provide when using the services available on our website
  • Data generated during the use of our site, including the times, frequency and circumstances of your use
  • Information related to purchases made, services used or transactions carried out on our site, including your name, address, telephone number, email address and bank data
  • Information you post on our website with the intention of making it public on the Internet, including your ID, profile photos and content of your messages
  • Data contained in all communications you send us by e-mail or via our website, including their content and metadata
  • Any other personal data you choose to transmit to us

Before revealing to us any personal data concerning a third party, you must obtain the consent of that person regarding the disclosure and processing of this personal information under the terms of this policy.

Use of your personal data

Personal data transmitted to us via our website will be used for the purposes described in this policy or on the relevant pages of the website. We may use your personal data to:

  • Managing our website and activity
  • Adapt our website to your needs
  • Facilitate your access to the services available on our website
  • Shipping the products ordered on our site
  • Deliver services acquired on our site
  • Transmit statements, invoices and reminders of payment, and collect your payments
  • Address non-promotional commercial communications
  • Send notifications by e-mail that you specifically requested
  • Send our newsletter by email, if you have requested it (you can inform us at any time of your wish not to receive our newsletter)
  • Send marketing communications about our organization or carefully selected third-party companies that may be of interest to you, by post, or if you have explicitly consented, by e-mail or equivalent technology (you can let us know at any time your desire to stop receiving marketing communications)
  • Communicate statistical data about our users to third parties (without allowing these third parties to identify users individually with this information)
  • Manage requests and complaints about your website made by you or by you
  • Ensure the security of our website and prevent fraud
  • Monitoring compliance with the general conditions governing the use of our website (including monitoring of private messages transmitted via the private messaging service of our website)
  • Other purposes

If you submit personal data on our website for publication, we will publish it and will be able to use it according to your authorizations.

Your privacy settings may be used to restrict the publication of your information on our website and may be modified in your privacy settings on the website.

Without your explicit consent, we will not disclose your personal data to third parties for their direct marketing or that of other third parties.

Disclosure of your personal data

We may disclose your personal data to any member of our staff, managers, insurers, professional advisors, representatives, providers or subcontractors to the extent that this is reasonably necessary for the purposes set out in this policy.

We may disclose your personal data to any member of our group of companies (i.e. our subsidiaries, our ultimate parent company and all its subsidiaries) to the extent reasonably required for the purposes described in this policy.

We may disclose your personal data:

  • To the extent required by law
  • In the context of any current or future judicial proceedings
  • To establish, exercise or defend our legal rights (including communicating information to others for purposes of fraud prevention and credit risk reduction)
  • To the acquirer (or potential acquirer) of any activity or assets in our possession that we wish (or intend to) transfer
  • To any person whom we reasonably consider to be an integral part of a court or other authority competent for the disclosure of such personal data if, in our opinion, such a court or authority would be likely to require the disclosure of such personal data

Except as otherwise provided in this policy, we will not transmit your personal data to third parties.

International data transfers

  • The data we collect can be stored, processed and transferred to all the countries in which we operate in order to enable us to exploit the information in accordance with this policy.
  • The data we collect can be transferred to the following countries, without data protection legislation equivalent to those in the European Economic Area: the United States of America, Russia, Japan, China and India.
  • Personal data that you post on our website or submit for publication can be accessed via the Internet worldwide. We cannot prevent the appropriate or inappropriate use of this information by third parties.
  • You expressly consent to the transfer of personal data described in this section.

Retention of your personal data

  • This section outlines our data retention policies and procedures, designed to help us comply with our legal obligations regarding the retention and deletion of personal data.
  • The personal data we process for any purpose are not kept for longer than is necessary for that purpose or purpose.
  • Without prejudice to the preceding point, we will usually delete personal data from these categories at the date and time specified below:
    • This type of personal data will be deleted after 13 months.
  • Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data:
    • To the extent that the law compels us
    • If we consider that the documents may be relevant to any ongoing or potential legal proceedings
    • To establish, exercise or defend our legal rights (including communicating information to others for purposes of fraud prevention and credit risk reduction)

Security of your personal data

  • We will take reasonable technical and organizational measures to prevent the loss, misuse or alteration of your personal data.
  • We will keep all personal data you provide us on secure servers (password and firewall protected).
  • All electronic financial transactions carried out via our website will be protected by encryption technologies.
  • You acknowledge that the transmission of data over the Internet is inherently unsecure, and that we cannot guarantee the security of your data transmitted over the Internet.
  • You are responsible for the confidentiality of the password you use to access our website; We will never ask you for your password (except when you identify on our website).

Changes

We can occasionally update this policy by publishing a new version on our website. You should consult this page regularly to ensure that you are aware of any changes to this policy. We may notify you of any changes to this policy by e-mail or via the private email service of our website.

Your rights

You can ask us to obtain any personal data we hold about you; the provision of such information will be subject to the following conditions:

  • Payment of fees and
  • Providing sufficient proof of your identity (for these purposes, we generally accept a photocopy of your passport certified by notary accompanied by an original copy of a public service invoice indicating your current address)

We may retain the personal data you request to the extent permitted by law.

You may ask us at any time not to process your personal data for marketing purposes.

In practice, you will express your consent explicitly and in advance to use your personal data for marketing purposes or we will offer you an opportunity to refuse to use your personal data for marketing purposes.

Third-party websites

Our website includes hyperlinks to and information about third-party websites. We have no control over these sites and are not responsible for their privacy policies or practices.

Update of information

Please inform us if the personal data we hold about you require correction or updating.

Cookies

Our website uses cookies. A cookie is a file containing an identifier (a sequence of letters and numbers) transmitted by a web server to a web browser and kept by the browser. The identifier is then transmitted to the server each time the browser requests a page from the server. Cookies may be « persistent » or « sessional period » : a persistent cookie is retained by the browser and remains valid until its expiry date, unless deleted by the user before that deadline; a session cookie expires at the end of the user session, when the browser is closed. Cookies generally do not contain any information to personally identify a user, but the personal data we keep about you may be linked to information stored in cookies and obtained by cookies. We only use session cookies on our website.

  • The names of the cookies we use on our website and the purposes for which we use them are described below:
    • We use Google Analytics and Adwords on our website to: identify a computer when a user visits the website / track users while browsing the website / allow the use of a basket on the website / improve the use of a website / analyze the use of the website / administer the website / prevent fraud and enhance the security of the website / customize the website for each user / disseminate targeted advertisements that may interest some users
  • Most browsers allow you to refuse or accept cookies. For example:
    • with Internet Explorer (version 10), you can block cookies using the available cookie management substitution settings by clicking on « Tools », « Internet Options », « Confidentiality » then « Advanced »
    • with Firefox (version 24), you can block all cookies by clicking on « Tools », « Options », « Confidentiality » and then selecting « Use custom settings for history » from the drop down menu and unchecking « Accept cookies from sites »
    • with Chrome (version 29), you can block all cookies by accessing the menu « Customize and Control » then by clicking on « Parameters », « Show Advanced Settings » and « Content Settings » and then selecting « Prevent sites from defining data » in the header « Cookies »

Blocking all cookies will have a negative impact on the use of many websites. If you block cookies, you will not be able to use all the features of our website.

  • You can erase cookies already stored on your computer. Example:
    • with Internet Explorer (version 10), you need to remove the cookie file manually (you can find instructions to do it here). http://support.microsoft.com/kb/278835)
    • with Firefox (version 24), you can delete cookies by clicking on « Tools », « Options », and « Confidentiality », then selecting « Use custom settings for history » and clicking on « Show cookies », then on « Delete all cookies »
    • with Chrome (version 29), you can delete all cookies by accessing the menu « Customize and Control » then by clicking on « Parameters », « Show Advanced Settings » and « Delete navigation data » then « Remove cookies and data from modules from other sites » before clicking on « Delete navigation data »
  • Removing cookies will have a negative impact on the use of many websites.

Contact

If you have any questions regarding this privacy policy or to exercise your rights, please contact us at: [email protected]

Last updated: 28 September 2026